Business Process Outsourcing

Business Process Outsourcing (BPO) is the practice of contracting specific business functions or processes to an external service provider. Companies use BPO to reduce costs, improve efficiency, and focus on core business activities. Common outsourced processes include customer service, payroll, IT support, and data entry.

What is the role of a BPO?

A BPO (Business Process Outsourcing) handles specific business tasks or processes for companies to improve efficiency and reduce costs. Common roles include:

• Customer support and helpdesk services
• Data entry and management
• Payroll and HR services
• Accounting and finance processing
• IT support and back-office operations

By outsourcing these tasks, companies can focus on their core activities while benefiting from specialized expertise and scalable resources.