An employee exit survey is a structured questionnaire given to departing employees to gather feedback about their experiences, reasons for leaving, and overall satisfaction with the company. The goal is to identify patterns, improve retention strategies, and enhance the employee experience.
Free templates:
Open Feedback: Suggestions for improvement or any final comments.
To conduct an effective exit survey, follow these steps:
1. Choose the Right Format
2. Ask the Right Questions
Include a mix of multiple-choice and open-ended questions such as:
3. Ensure Confidentiality
Assure employees their feedback is confidential to encourage honesty.
4. Time It Well
Conduct the survey during the notice period or on the last working day—while the experience is still fresh.
5. Use the Feedback
Analyze patterns and take action to improve workplace culture, processes, or management practices.
Tip: Keep it simple, respectful, and focused on improvement—not blame.
Are Exit Surveys Mandatory?
No, exit surveys are not mandatory, but they are highly recommended. While employees can't be forced to complete them, exit surveys provide valuable insights into:
Why it matters:
Even though optional, well-conducted exit surveys help reduce future attrition and improve the overall employee experience.