Employee Exit Survey

An employee exit survey is a structured questionnaire given to departing employees to gather feedback about their experiences, reasons for leaving, and overall satisfaction with the company. The goal is to identify patterns, improve retention strategies, and enhance the employee experience.

Free templates:

  • https://drive.google.com/drive/folders/1OJjZU7eD7JL5S1TR9xY-vpAqYQX8Uf2-?usp=drive_link
  • https://docs.google.com/document/d/1BLga0LFfd3jD8VF9Ve1e0uTdhyzi6qqPIAL-OBxQ4xw/

FAQ

What are the key components of an Exit Survey
  1. Reasons for Leaving: Voluntary (better opportunity, career growth) or involuntary (layoff, termination).
  2. Job Satisfaction: Feedback on job role, responsibilities, and work environment.
  3. Management and Leadership: Insights into manager effectiveness, communication, and support.
  4. Company Culture: Assessment of workplace culture, values, and inclusivity.
  5. Compensation and Benefits: Opinions on salary, perks, and benefits.
  6. Future Recommendation: Whether the employee would recommend the company to others.

Open Feedback: Suggestions for improvement or any final comments.

How to Do an Exit Survey

To conduct an effective exit survey, follow these steps:

1. Choose the Right Format

  • Online form (Google Forms, Typeform, HR software)
  • In-person or virtual interview (for deeper insights)

2. Ask the Right Questions

Include a mix of multiple-choice and open-ended questions such as:

  • Why are you leaving the company?
  • What did you like most/least about your role?
  • How was your relationship with your manager/team?
  • What could we improve to retain employees?
  • Would you recommend us as an employer?

3. Ensure Confidentiality

Assure employees their feedback is confidential to encourage honesty.

4. Time It Well

Conduct the survey during the notice period or on the last working day—while the experience is still fresh.

5. Use the Feedback

Analyze patterns and take action to improve workplace culture, processes, or management practices.

Tip: Keep it simple, respectful, and focused on improvement—not blame.

Are Exit Surveys Mandatory?

No, exit surveys are not mandatory, but they are highly recommended. While employees can't be forced to complete them, exit surveys provide valuable insights into:

  • Why employees leave
  • Workplace issues or trends
  • Areas for improvement in management, culture, or processes

Why it matters:

Even though optional, well-conducted exit surveys help reduce future attrition and improve the overall employee experience.