Sensitivity Training

Programs designed to improve cultural competence, inclusivity, and workplace diversity by fostering awareness of biases and stereotypes.
HR professionals conduct sensitivity training to promote respect and collaboration among employees. These sessions are crucial in preventing discrimination and harassment in the workplace.

What are the three types of sensitivity training?

• Awareness training — helps individuals become more conscious of their attitudes, biases, and behaviors
  
• Counseling or group therapy sessions (T-group) — small group workshops where participants give and receive honest feedback to improve interpersonal relationships
  
• Diversity and inclusion training — focuses on understanding and respecting cultural, gender, racial, or other differences in the workplace

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Who needs sensitivity training?

Sensitivity training is helpful for all employees — especially:

• Leaders and supervisors, who manage team dynamics
• Employees who work in culturally diverse or collaborative environments
• Those who need to improve interpersonal skills or conflict resolution abilities
• Anyone who might harbor unconscious biases or misconceptions that affect workplace relationships

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What is HR sensitivity training?

HR sensitivity training involves equipping human resources teams with the interpersonal skills, awareness, and cultural competency needed to handle workplace issues with fairness and compassion. This prepares HR to resolve disputes, manage complaints, foster a respectful workplace culture, and promote equity and understanding across the organization.