A crisis management survey gathers information about the impact of uncertainty on organizations, and the measures they undertake to respond to disasters and how can the risk be reduced.
The template can be used to gather employee feedback on organizational responses to unique and fast-changing or emergency situations.
Length: Between 10-15 questions
Frequency: Regularly throughout the crisis to ensure employees feel heard
Recommendations:
- Focused on questions that are most pertinent to companies and employees during times of crisis, including communication & awareness, business operations, and wellness & support
- Give employees an overall view on how the situation is being perceived and handled
Surveys are highly actionable
Employees’ responses can help you to improve something with action, initiative, or response. This will surface the most immediately important themes of the employee experience that you can make an impact on.
They put people first
Crisis response surveys communicate you care about their wellbeing, and you want to support them in the ways that you can.
Specific and relevant
Because these surveys are crisis-specific, your team sees that this isn’t just another survey -- but one specific to meet their needs in the now.
This crisis response survey template includes example questions for all the different areas that you can use to create a response plan. Copy this template to your Google Drive and customize it for your own organization. Reuse the template immediately for your next Crisis Response Survey.