#479: Harshal Dilwali on the power of AI in shaping the future of hospitality

"In today's rapidly evolving landscape, the ability to articulate our innovative ideas and dynamic strategies is paramount for business expansion. It is here that AI steps in as a crucial ally, bridging the divide between concept and execution."

In today’s episode of The Shape of Work podcast, prepare to be enlightened by Harshal Dilwali, Director and CEO of Clarissa Group, one of the most admired and responsible chain of Hotels, Resorts, and Real Estate Developers. Harshal has an overall work experience of over seven years. He has worked at various organisations such as ShivSena and Udemy. He did his B.Sc in Hotel Management from the Institute of Hotel Management, Kolkata, his Bachelor of Laws from Chaudhary Charan Singh University, and his MBA from IILM.

In this episode, Harshal uncloaks the influential role of artificial intelligence in modernizing the hospitality industry. The Larissa Group, under Harshal's guidance, is quick to adopt this technological marvel, transforming its operations and standing out in the market.

Episode Highlights

• How is technology changing the landscape of work?
• The challenges in managing people
• Advice to budding entrepreneurs

Follow Harshal on Linkedin

Produced by: Priya Bhatt
Podcast Host: Archit Sethi

About Springworks:

Springworks is a fully-distributed HR technology organisation building tools and products to simplify recruitment, onboarding, employee engagement, and retention. The product stack from Springworks includes:

SpringVerify— B2B verification platform

EngageWith— employee recognition and rewards platform that enriches company culture

Trivia — a suite of real-time, fun, and interactive games platforms for remote/hybrid team-building

SpringRole — verified professional-profile platform backed by blockchain, and

SpringRecruit — a forever-free applicant tracking system.

Springworks prides itself on being an organisation focused on employee well-being and workplace culture, leading to a 4.8 rating on Glassdoor for the 200+ employee strength company.